# Privacy & Cookies Policy
Last updated: [06-2026]
This Privacy & Cookies Policy explains how Sidera srl (“Sidera Living”, “we”, “us” or “our”) collects, uses and protects personal data when you visit our website, contact us, or request a consultation through sideraliving.co.uk.
Sidera srl is based at via Meucci 1, 35030 Rubano, Padua, Italy.
VAT number: IT05542720288
PEC: siderasrl.pd@pec.it
## 1. Information we collect
We may collect and process the following information:
– Name and surname
– Email address
– Phone number and/or WhatsApp number
– Company name, where applicable
– Project type or area of interest
– Any message or information you choose to send us through our contact or consultation forms
– Technical information relating to your visit to our website, such as browser type, device, IP address, pages visited and cookie preferences
We only ask for the information that is reasonably necessary to respond to your enquiry, arrange a consultation, or provide information about our services.
## 2. How we use your information
We may use your personal data to:
– Respond to your enquiry
– Arrange a free consultation, call, WhatsApp message or site visit
– Provide information about our products, collections and services
– Understand your project requirements
– Improve our website and user experience
– Keep records of communications and requests
– Comply with legal, accounting or administrative obligations
We do not sell your personal data.
## 3. Legal basis for processing
We process your personal data only when we have a valid legal basis to do so.
Depending on the situation, we may rely on:
– Legitimate interests, when we process your data to respond to your enquiry, manage client relationships, improve our services, and communicate with you about your request.
– Contractual necessity, when processing is required to take steps before entering into a contract or to provide services you have requested.
– Legal obligation, when we need to keep certain records for legal, tax or accounting purposes.
– Consent, where required, for example for optional marketing communications or non-essential cookies.
Where we rely on consent, you may withdraw your consent at any time.
## 4. Contact forms and consultation requests
When you submit a form on our website, we use the information you provide to respond to your request and, where appropriate, arrange a consultation or site visit.
We may contact you by email, phone, SMS or WhatsApp if you have provided your contact details and the communication is related to your enquiry.
We will not use your contact details for unrelated marketing unless you have given us permission to do so or unless otherwise permitted by applicable law.
## 5. Marketing communications
We may send marketing communications only where we have a valid legal basis to do so.
You can opt out of marketing communications at any time by contacting us or by using the unsubscribe option where available.
Service-related messages, such as replies to your enquiry or information about an ongoing project, are not considered marketing communications.
## 6. Sharing your information
We may share your personal data with trusted third parties only where necessary, including:
– Website hosting and technical service providers
– Email and communication service providers
– CRM or contact management systems
– Professional advisers, accountants or legal consultants
– Service providers involved in responding to your enquiry or delivering our services
We require third-party providers to handle your data securely and only for the purposes we specify.
We may also disclose personal data if required by law or to protect our legal rights.
## 7. International data transfers
Because Sidera srl is based in Italy and the website is available to users in the United Kingdom, your personal data may be processed in the UK, the European Economic Area, or other locations depending on the service providers we use.
Where personal data is transferred internationally, we take appropriate steps to ensure that it is protected in accordance with applicable data protection laws.
## 8. How long we keep your data
We keep personal data only for as long as necessary for the purposes described in this policy.
Enquiry and contact form data may be kept for as long as needed to respond to your request, manage the relationship, and keep appropriate business records.
Where we are required to retain information for legal, tax or accounting reasons, we will keep it for the period required by law.
## 9. Your rights
Depending on your location and applicable law, you may have the right to:
– Access the personal data we hold about you
– Ask us to correct inaccurate or incomplete data
– Ask us to delete your personal data
– Ask us to restrict the processing of your data
– Object to certain types of processing
– Withdraw consent where processing is based on consent
– Request a copy of your data in a portable format
– Lodge a complaint with a data protection authority
To exercise your rights, please contact us at:
siderasrl.pd@pec.it
If you are based in the United Kingdom, you may also contact the Information Commissioner’s Office (ICO).
If you are based in the European Union, you may contact your local data protection authority.
## 10. Security
We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no website or internet transmission is completely secure. You should only send information through our website that you are comfortable sharing online.
## 11. Cookies Policy
Our website uses cookies and similar technologies to ensure the website works correctly, improve user experience, and, where enabled, collect analytics or marketing information.
Cookies are small text files stored on your device when you visit a website.
## 12. Types of cookies we may use
### Strictly necessary cookies
These cookies are required for the website to function properly. They may be used for security, page navigation, form submission, cookie preference management, and basic website operation.
These cookies cannot usually be switched off through our website because they are necessary for the service to work.
### Analytics cookies
Analytics cookies help us understand how visitors use the website, which pages are viewed, and how users interact with the site.
We use this information to improve the website and our services.
Analytics cookies are used only where permitted by law and, where required, with your consent.
### Marketing or tracking cookies
Marketing cookies may be used to measure advertising performance, personalise content, or support promotional campaigns.
These cookies are used only with your consent, where required by law.
### Third-party cookies
Some cookies may be set by third-party services integrated into the website, such as analytics tools, embedded content, maps, videos, social media features or advertising platforms.
These third parties may collect information about your use of our website according to their own privacy policies.
## 13. Managing cookies
When you visit our website, you may be asked to accept, reject or manage non-essential cookies.
You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling some cookies may affect how the website works.
## 14. Changes to this policy
We may update this Privacy & Cookies Policy from time to time to reflect changes in our website, services, legal obligations or data processing practices.
The latest version will always be available on this page.
## 15. Contact us
For any questions about this Privacy & Cookies Policy or how we handle personal data, please contact:
Sidera srl
via Meucci 1
35030 Rubano, Padua
Italy
VAT number: IT05542720288
PEC: siderasrl.pd@pec.it